Privacy Policy
Effective date: March 8, 2026
What we collect
RelayWorks collects contact details you provide directly, including your name, mobile phone number, optional email address, and operational data needed to support your account.
How we use data
We use this information to deliver customer care and account notification text messages, coordinate callbacks, send support updates, and communicate service status information.
SMS data use
If you opt in to SMS from RelayWorks, we use your mobile number to send customer care and account notification texts. Message frequency varies. Message and data rates may apply based on your wireless plan.
Opt-out and help
You can opt out of SMS messages at any time by replying STOP. For help, reply HELP or email support@getrelayworks.com.
Sharing and retention
We retain data only as long as needed to operate our services, support customer accounts, and meet legal obligations. We do not sell your phone number. Service providers that help us deliver communications may process message metadata on our behalf.
Contact
For privacy questions, email hello@getrelayworks.com or review our SMS consent page.